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Transferring number over

star1181
Great Neighbour / Super Voisin

Hi I am trying to activate my new SIM and bring my number over from SOLO but its saying i have to enter a Canadian number?

number 647xxxxxxxxxxxx

7 REPLIES 7

@softech 

All 647 numbers are from Toronto.

 

@hairbag1 

The 647 area code has been in use for more than 20 years.

dust2dust
Mayor / Maire

I think the porting page is broken. I tried that and several other numbers and got the same thing.

Adding - doesn't work in the account either. Way to go Public. Yay team.🙄

softech
Oracle
Oracle

@star1181 647-385-xxxx is a Toronto number, should be able to port in

RossN
Mayor / Maire

@star1181 Hi make sure old account is active you may need to activate your account and take a temp number and then change your number in your self serve account that is created when you activate 

mollyamsmith
Great Neighbour / Super Voisin

Same issue here. 

hairbag1
Mayor / Maire

It could be one of the newer area codes not yet recognized as Cdn.

will13am
Oracle
Oracle

@star1181 , try activating the account with a new number first just to make sure that is successful.  Then do the number transfer.  It could be browser issues that is affecting the number transfer.  

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