Transfer number

[Antonio26]

I want to transfer my koodo number to my public mobile  number 

[softech]

@Antonio26 

you started the process yet?

is it Koodo prepaid or postpaid??

if prepaid, activate with a new number first and then open ticket to request porting after. 

of postpaid, you can activate and request porting at the same time

and if you don't have a PM sim card yet, Don't get it from PM online, get PM sim from local Koodo or Telus store

[Handy1]

@Antonio26  When transferring (porting) your number to any new carrier it’s important to remember to leave the old providers SIM card in the phone until you receive the confirmation text from old carrier in the case for you (Koodo) @ that point you have 90 mins to reply YES to the confirmation text … also when going thru this process the new provider will want you old providers account number and will ask for IMEI number disregard this (IMEI) number as it has a tendency to just cos porting hiccups .. so if your ready to port to pm and already activated a SIM card you can go to your self serve serve profile tab and change /transfer (port) number this can also be done on activation but it’s advised to pick a temp number first then port 

welcome to public mobile and here’s a visual to help familiarize yourself with where and how 

Legend  features

Change plan / update cc /auto pay

Account #/ change # port

[hairbag1]

@Antonio26 

https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

[dabr]

@Antonio26   Do you have a PM SIM?  Then you can activate a PM account here:  https://activate.publicmobile.ca/

You'll need to keep the Koodo SIM in your phone until you've received the transfer text and respond within 90 minutes with a YES.

If you have Koodo prepaid, then activate first with a temporary PM number and then submit a ticket via chatbot as customer supported is needed to complete the porting.  Here's a link to chatbot:  https://www.publicmobile.ca/en/on/get-help

[BKNS27]

@Antonio26 

You need to do the following:

1- Purchase a PM SIM

2- Leave the Koodo SIM in your phone

3- Activate your SIM on your PC or laptop.

4- Reply to the text from Koodo with YES confirming you are porting over to PM within 90 minute window

5- Your Koodo SIM will continue to work until the porting is completed 

6- Power off the phone when the Koodo SIM stops working and swap the SIM

7- Power your phone back on

Welcome to PM!

[hycm53]

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@Antonio26 wrote:

I want to transfer my koodo number to my public mobile  number 

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Before you are porting, make sure your Koodo account is activate, and write down your Koodo account number. And keep your Koodo sim card in the phone when you're porting. If you need referral code, sent me private message.