02-13-2024 06:22 PM - last edited on 02-13-2024 06:43 PM by computergeek541
The process by which I'm supposed to transfer my number from Koodo is not working. I enter the chatbot you guys have provided, it asks me to 'Submit a ticket' and then the page it takes me to doesn't exist either due to a 404 error on some issue on your end with your servers. I've waited two days now since activating my account and the page still not available. If I can't transfer my number over asap I'll have to just cancel my public plan and go with someone else. Any help would be appreciated in the meantime!
Solved! Go to Solution.
02-13-2024 06:43 PM
hi @leonruocco there is a porting support team to call. I will send you the phone number to your Community inbox. Check and call them
02-13-2024 06:23 PM
use this link to message Customer Support...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437