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Transfer bell number to Public Mobile

Lorne47
Great Neighbour / Super Voisin

Trying to transfer my bell number to public mobile but not having any luck…

Any help out there

5 REPLIES 5

Neil11
Model Citizen / Citoyen Modèle

You will need to contact customer service agent to fix your issue.  Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

BKNS27
Mayor / Maire

@Lorne47 

Are you using the PM app then select a subscription and create a new account?

Download the app on the phone you are using and complete to step 6.

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Andy85
Town Hero / Héro de la Ville

@Lorne47 wrote:

Trying to transfer my bell number to public mobile but not having any luck…

Any help out there


Hi @Lorne47,

What was the last step you remember taking?

Chalupa_Batman
Mayor / Maire

Hey @Lorne47 

Sometimes it's just easier to get a temporary number, then once everything is up and running, then transfer it over. Just make sure you other account is still active. 


@Lorne47 wrote:

Trying to transfer my bell number to public mobile but not having any luck…


Is the number coming from Bell Canada or Bell Mobility?  Transfers from landlines take a few days.  For transfers from a wireless carrier, a text message will be sent by the old carrier for you to reply to and approve the phone number transfer. Did you receive that text message?

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