Transfer bell number to Public Mobile

[Lorne47]

Trying to transfer my bell number to public mobile but not having any luck…

Any help out there

[Neil11]

You will need to contact customer service agent to fix your issue.  Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[BKNS27]

@Lorne47 

Are you using the PM app then select a subscription and create a new account?

Download the app on the phone you are using and complete to step 6.

 

[Andy85]

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@Lorne47 wrote:

Trying to transfer my bell number to public mobile but not having any luck…

Any help out there

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Hi @Lorne47,

What was the last step you remember taking?

[Chalupa_Batman]

Hey @Lorne47 

Sometimes it's just easier to get a temporary number, then once everything is up and running, then transfer it over. Just make sure you other account is still active. 

[computergeek541]

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@Lorne47 wrote:

Trying to transfer my bell number to public mobile but not having any luck…

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Is the number coming from Bell Canada or Bell Mobility?  Transfers from landlines take a few days.  For transfers from a wireless carrier, a text message will be sent by the old carrier for you to reply to and approve the phone number transfer. Did you receive that text message?