Number Transfer not working

[EdmundA]

Hi, it's been 14 hours since I started the transfer process for my mobile number. I have followed instructions to a T. Can someone help please.

[hTideGnow]

hi @dravi 

sent.  Only call if you are make outbound calls but not receive inbounds

[dravi]

I am also facing the same issue.. Can I get PM porting support number?

[EdmundA]

Thanks for the numbers, have called and they report that Rogers claim that they never received the authorization message, despite me having evidence that they did.  

Have re-initiated port, hopefully this resolves.

[kb_mv]

Sounds like a port gone wrong. I will send you a message with a number to call/ Check your envelope.

[hTideGnow]

hi @EdmundA 

first , make sure you can make outbound calls.  If just not receiving inbounds, then yes, porting was not done

PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call