06-04-2023 12:18 PM
How do I transfer a phone number from my old Public Mobile account to my new Public Mobile account? @CS_Agent
06-04-2023 12:41 PM
Thank you!
06-04-2023 12:41 PM
Thank you!
06-04-2023 12:24 PM
@Dre-VII wrote:How do I transfer a phone number from my old Public Mobile account to my new Public Mobile account? @CS_Agent
@Dre-VII , you can’t transfer your public mobile phone # to another public mobile account! The only way you can use you phone # from an old public mobile account to a new public mobile account is to port your phone number to a different company then port it in to the new account. Sorry.
06-04-2023 12:23 PM
@Dre-VII Assuming both PM accounts here active you could port out you old number .and then port it back into the new account ,, but this would have the added cost of buying a sim from another carrier and activating a plan to only port it back to PM
06-04-2023 12:23 PM
although there is a rigmarole of a way to do it, but you probably won’t want to bother.
If your old Public Mobile account is still active, you could port the number to a holding service (or a prepaid supplier) and then transfer that number back into your new Public Mobile account using the change number feature on your self serve account.
There is an option there to port number in from another provider.
06-04-2023 12:23 PM
@Dre-VII sorry, not swap numbers between accounts
06-04-2023 12:20 PM
You cannot transfer numbers from one public mobile account to another.
If you’re talking about changing the Sim card, that’s different.
06-04-2023 12:19 PM
@Dre-VII You can’t , but if you just want to replace the SIM card and keep you old number you can
SIM SWAPPING profile tabs