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There are no plans in my self serve area... literally nothing to choose from.. What's happening?

kdee
Great Neighbour / Super Voisin

Is this some sort of glitch?

4 REPLIES 4


@kdee wrote:

Is this some sort of glitch?



A blank plan is a regularly occuring bug. It's not an indication of any account issue.  While.the site is doing this, customers can't peform such tasks as changing plans. This problem usually fixes itself.

Triguy
Mayor / Maire

Try using a different browser and incognito mode.  Also clear your cache and cookies then reboot.

geopublic
Mayor / Maire

@kdee  Clear your browser's cache and open the site using incognito mode and try again.

JoyLuck
Mayor / Maire

@kdee wrote:

Is this some sort of glitch?


Clear your browser cache/history/cookies. Close browser and open a new browser in incognito/private mode. Also, you can try a different browser.

 

I just logged into my account and can see everything.

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