The wait is OVER!!!

[softech]

Everything is new this morning!!

new plan : 5G and 4G , no worry, 3G plans, $25 and $15 are still there, they just hide it like before

new app: working now

new login: single login for My Account and My Account

eSim: yes, it is real

My Rewards site is gone and back as part of the My Account

looks like some changes on activation, too.  

Other observations:

Subscription (formally called Activation)

• $15 and $25 plan has to activated on app
• save more with 90 days subscription s on ALL 5G plans and selected 4G plans

My Account: 

• transaction history, each renewal is back to a single entry and not two. GOOD
• 2FA, now part of Eversafe for single sign-on , cannot be tuned off
• Usage Filter removed the choice to filter by type, which is good, kind of a fix to the issue earlier.  Again, if you need to filter by type, download the full Excel file
• BAD, VERY BAD: Mobile data add-on now has an expiry of 30 day!!

My Community

• Private message:  the envelope icon is gone on the mobile browser (phone)  Click on your avatar and select Message.  But no problem on desktop  (It is likley by design)

[on2wheels]

I see the old phone plans when I go to "CHange Subscription", but not on the main store page.

Also noticed that the Community login button is still an icon, not a clearly descriptive word like how we discussed in that other thread.  Misleading especially when right above that is the "Sign In" link that has nothing to do with Community.

[softech]

@HALIMACS the envelope icon is gone ON MOBILE browser only (phone)  Click 9n your avatar and select Message

Add: no problem on desktop

[XionBunny]

you miss read, I was responding to @HALIMACS , he asked if private messaging was still there, he couldn't see it, I see everything fine on desktop, the only thing i didn't originally was the legacy plans, but I've since spotted their hiding place 😛

[softech]

@XionBunny you don't see the new My Account on desktop?  I was using it since 6am

  Try another browser or Incognito mode 

[XionBunny]

it's still in the same place it always was, on the desktop at least ( I'm on desktop right now)

[LitlLdy]

@softech, saw she replied right away which I appreciate! I struggle as it is with severe pain, insomnia & so on but I still come on when I can & try to help along with check on things!

I use Safari & DuckDuckGo. Never any issues!

[HALIMACS]

Where is the private message function?

I have not tried logging in on desktop yet, maybe there?

and yes, I see those ridiculous characters as well, have to backspace to get rid of them!

[softech]

@LitlLdy no worry, Jade knows what you are talking about and is working on the fix

For me, I am using Edge on mobile and all good

[LitlLdy]

@softech, I did! No difference! 😡 Taking twice as long to type! Getting very upset. I need time out!

[softech]

@LitlLdy try using another browser..

[LitlLdy]

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@softech wrote:

@LitlLdy which weird symbol?  do you have another language installed on the device?

i am typing now on phone, earlier on my desktop... all good

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@softech, I am doing nothing different! It started with new design!

[softech]

@LitlLdy which weird symbol?  do you have another language installed on the device?

i am typing now on phone, earlier on my desktop... all good

[XionBunny]

odd I'm not seeing any weird symbols when typing.

[LitlLdy]

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@softech wrote:

Everything is new this morning!!

new plan : 5G and 4G , no worry, 3G plans, $25 and $15 are still there, they just hide it like before

new app: working now

new login: single login for My Account and My Account

looks like some changes on activation, too.  

---

@softech, I am getting very frustrated trying to type with these weird symbols in the way when typing! 😡

[XionBunny]

i don't see the cheap options at all, where are then hidden?

[HALIMACS]

Indeed ... something to peruse and poke around.

Still unable to log into self serve,  though.  Must still be wrapping up maintenance ... 🤔