Some people don't like likelihoods and conclusions drawn out of thin air without all the facts. Here, I think it's likely that the account is suspended. But that's why I ask the questions to get to the point of making that deduction.
@XionBunny- said the likelihood was low and all kinds of disclaimers of maybe only very few people might experience it. Other people say it's likely. Big difference. The former allows the possibility. The latter is asserting something that they don't know and sound all honest and then the customer might look at the Mayor designation and think there might be some weight to it. No. We need facts. The customer has not returned to provide them.
Here's how I might have worded the same allegedly innocent intent. "Honest, it feels like it could be a device issue". Or "Honest, I wonder if it's a device issue". It's also kind of a problem with using the word "honest" or "honestly" to begin with. Does that imply the rest of ones comments aren't so honest? And then oh but now I'm being honest because I started a sentence saying honest?
Throwing in "likely" while asserting doesn't work. What did Handy1 say the other day while graciously accepting a correction of wording - something like - words are important. Indeed.
