Hello, I just received a message that I’m going to charge 5$ more because of my device that uses 3G, I’m not sure why because I’m using 5G data on my phone & I don’t really understand the extra charge!
you have a 5G plan , it is good for mobile data. But with voice, if your device is old, you might still be using 3G for voice and the end of 3G could impact you
so, an easy fix is to get a new phone that is compatible
I have received a couple of messages saying that my phone uses 3G and that I need to upgrade or I will get a $5 surcharge. My phone, however, is compatible with 4G LTE. There is either some kind of error, or I'm misunderstanding something. I don't want to upgrade my phone if I don't have to!
