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Text message confirmation when you add 10-day US plan?

LTEuser
Great Neighbour / Super Voisin

Hi guys,

 

I just added the 10 day US talk/text/data package last night, and I haven't received a text messaging confirmig it's activated. I can see on my account page that it shows it's been added. But reading through these forums, it sounds like some people mentioned getting a text message confirming the add-on is active. Is this the case?

 

I just want to make sure it's active when I leave for the US tomorrow.

 

Thanks in advance!

3 REPLIES 3

SusanC
Good Citizen / Bon Citoyen

I can confirm I did not get a text message that my US add on was active, but I could see it under add ons on my summary page (below where it deals with your monthly data).  My US add on worked perfectly as soon as I landed.  I did get a text message the day before it ended though to let me know it was ending.

Shazia_K
Retraité / Retired
Retraité / Retired

Hello @LTEuser

 

Sorry for the confusion, 

 

Can you please send me a private message with your Public Mobile phone number? 

 

Just to be on the safe side, I will check if everything is active properly. 

 

Thanks,

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

CaNuCk07
Mayor / Maire
I would think as long as it's in your account page that you would be good to go!

But just to be safe maybe one of the mods can confirm when they get in. @Shazia_K
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