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SusanC · 01-06-2017

So, I'm new to Public Mobile. All is going well so far (I'm using an iPhone 6). I go to the US a fair amount, but really only need to text, so the $8 add on will be fine, or so I thought. Now, I am going to the US next month and was starting to th...

SusanC · 01-03-2017

Hi, I ported to Public Mobile last week and everything went great and service has been great so far. I'm in Edmonton. I'm looking to move my parents over as well as they are currently paying way too much with one of the big three. I know Public Mobil...

SusanC · 09-04-2017

As a note, once I pay and then do it again to add the add on, I go back to the first page of my account, the summary, to make sure it is showing under add ons. Once it is there it is active and it has always worked for me.

SusanC · 09-04-2017

There is no waiting period. It is active right away and the day you activate it counts in your 10 days. As others said, pay and buy it ( the two step process) right before you head into the US.

SusanC · 03-13-2017

To help speed up your request, make sure you include your phone number and pin number in your pm to the moderator (or send it now if you didn't). I had a similar issue and they fixed it quickly.

SusanC · 03-03-2017

The US roaming package only works in the 50 US States, plus Puerto Rico and the US Virgin Islands, so no it won't work in Punta Cana. I'm going to try and provide you the link to the information (I hope this works): http://productioncommunity.publicm...

SusanC · 02-28-2017

I can confirm I did not get a text message that my US add on was active, but I could see it under add ons on my summary page (below where it deals with your monthly data). My US add on worked perfectly as soon as I landed. I did get a text message ...

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