02-28-2017 07:03 AM - edited 01-04-2022 01:33 PM
Hi guys,
I just added the 10 day US talk/text/data package last night, and I haven't received a text messaging confirmig it's activated. I can see on my account page that it shows it's been added. But reading through these forums, it sounds like some people mentioned getting a text message confirming the add-on is active. Is this the case?
I just want to make sure it's active when I leave for the US tomorrow.
Thanks in advance!
02-28-2017 11:10 AM
I can confirm I did not get a text message that my US add on was active, but I could see it under add ons on my summary page (below where it deals with your monthly data). My US add on worked perfectly as soon as I landed. I did get a text message the day before it ended though to let me know it was ending.
02-28-2017 09:10 AM
Hello @LTEuser,
Sorry for the confusion,
Can you please send me a private message with your Public Mobile phone number?
Just to be on the safe side, I will check if everything is active properly.
Thanks,
Shazia
02-28-2017 07:14 AM