Terminate cellphone service

[Jack114]

Hi, good morning!

If I want to terminate cellphone service, what should I do?

Thanks.

[Phil_Adelphus]

@Jack114   If you want to transfer your phone number to another provider your Public Mobile account needs to be still active until the transfer is done, otherwise you will lose your current phone number.

[Handy1 · Accepted solution]

@Jack114  one way is to port your number out , or you can just turn off auto subscribe 

Turn auto subscribe off/on

And lastly you can get support to remove credit card info from the account right away 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437