yesterday
I’m trying to log onto my profile to pay my account, and it is saying I’m unable to due to suspicious activity. I have had none and would like to pay my phone
hi @Jolynne
is the error came from PM or from your credit card? you can check with PM support agent. Please submit a ticket using Chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
