09-29-2021 09:21 AM - edited 01-06-2022 03:27 AM
Can my service be suspended while i am out of the country?
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05-12-2022 10:32 AM
Thanks for the info guys 😎
09-29-2021 12:37 PM
Reactivate A Suspended Plan,
Missed a payment? After your plan expires, all you need to do is top-up your balance to keep the current plan going. You have up to 90 days to make a payment and, after doing so, your payment cycle will restart and your service will resume.After 90 days of non-payment, your account will be permanently deactivated, which means you will:
09-29-2021 09:31 AM - edited 09-29-2021 09:32 AM
Options for suspending your account and service....
Most important mark on your calendar day 85 of your suspension and day 90. Do not forget when you must unsuspend your account via lost/stolen and/or pay and reactivate your service so you don't lose your phone number and account. Happy travels!
09-29-2021 09:30 AM
If you have autopay setup then remove it. The account will automatically terminate after it's left inactive/suspended for 90 days. If you want to keep your account then make sure to make a payment before 90 days.
09-29-2021 09:24 AM - edited 09-29-2021 09:26 AM
@ram2500 You can suspended for a maximum of 90 days without losing your number. After 90 days, your number will be gone and your account will be permanently closed.
It is simple to suspended the account, make sure your account as no more fund in the Available Fund, disable Autopay and remove credit card. In this case, PM will not be able to get the fund and your account will go to suspended state at the end of this cycle. The 90 days count start from that day.
You can reactivate your account by putting in enough fund and click Reactivate you account anytime after and before the 90th day. However, I suggest you to activate no later than the 85th days, just in case
You can also click Lost/Stolen button to suspend the account right a way and the 90 days will also start immediately