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Suspend my mobile service from May 18 to July 29

Xiaobao
Great Neighbour / Super Voisin
 
3 REPLIES 3

BKNS27
Mayor / Maire

@Xiaobao 

PM is a online self service so simply login into the PM app and go to Subscription>Manage Subscription>Subscription Renewal (Active)>click on Unsubscribe.

Chalupa_Batman
Mayor / Maire

Hello @Xiaobao 

I'm sure you know that we are all customers like you and nobody from Public Mobile is on these forums.

You have to log into your account and turn off your autopay for the payments to stop and your account is frozen for 89 days. Anything after that, you'll lose your number and have to start fresh.

Sansan
Mayor / Maire

@Xiaobao , you can sign into your account and toggle Subscribed to off.

But for such as short period of time I don't know if it's worth it as you will not be saving much money. There is no pro-rated amounts. 

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