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Subscription failed and I can't connect

Robertrock46
Great Neighbour / Super Voisin

I can't connect subscription

2 REPLIES 2

Handy1
Mayor / Maire

@Robertrock46  Where you using the app to activate , not website ? If you haven’t tried the app please do so first . If still same issues then contact support 

submit ticket with support . using the chat bubble bottom right of screen 

Handy1_0-1712156603549.jpeg

 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

fixin
Town Hero / Héro de la Ville

@Robertrock46 - Please contact CS_Agent for help:

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages

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