08-28-2023 07:22 PM
My postal code is recognized by Canada post and Google has the wrong postal code .
How can I talk to customer service on phone? This website is not user friendly and the deal expires tomorrow!
08-28-2023 07:42 PM
I know it's a awful issue right now, I bump into it every couple of Referrals. The old system never used to be like this and took any Postal code with any Card.
@J_PM can we make Postal Codes work again?
Who wants a hat? 🤣
08-28-2023 07:41 PM
yes to flash sale and I sent them a message and am waiting for a response
08-28-2023 07:34 PM
I did put in old postal codes but it doesn't match my bank information.
I also put in the Google postal code with everything else correct, but they won't accept the credit card. It's horrible
08-28-2023 07:31 PM
@matchavee Try your old Postal Codes, if you previously had a P.O. Box - Try that Postal Code.
If neither of those work, Try putting in the Postal Code that Google claims is the one for your Address.
If that doesn't work, you can get a Vanilla Pre-Paid Card for initial Activation and use Public Mobile Vouchers for every payment after that, since you can put in any Postal Code with the Pre-Paid Cards and it will work.
08-28-2023 07:25 PM
Please see my post regarding this issue:
https://productioncommunity.publicmobile.ca/t5/Get-Support/Postal-Code-Issue/td-p/1040097
08-28-2023 07:24 PM
@matchavee No live support . Everything done online you need to engage customer support via private message .
private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437