10-31-2023
02:23 PM
- last edited on
11-01-2023
01:46 AM
by
computergeek541
10-31-2023 02:34 PM
we are all just customers trying to help, so you need to give us more details
physical sim or esim?
did you use the app to complete the second half of the subscription? if you just use the web and didn't use the app, the activation was not completed
If you rather talk to PM agent, please submit ticket here''
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-31-2023 02:29 PM
More details would be helpful. If you started activation on website, you will need to finish the activation on the Public mobile app.
https://www.publicmobile.ca/en/ab/get-help/articles/subscribing
10-31-2023 02:24 PM
More details, please?