HI @Khush8393973
we are all just customers trying to help, so you need to give us more details
physical sim or esim?
did you use the app to complete the second half of the subscription? if you just use the web and didn't use the app, the activation was not completed
If you rather talk to PM agent, please submit ticket here''
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
