Still no incoming call after 5 days, and no response from PUBLIC, NOW it is 2 weeks, still waiting

[iyang1818]

Hi,

Please,  some one in PUBLIC helps me out.   I activated PUBLIC SIM card last Thursday, and able to make call, but no incoming call.  All incoming call and SMS are routed to my old WIND phone.  I filed a request on Saturday (provided WIND account, SIM card number...etc), but get zero response from PUBLIC at this time.  I also sent private message to one of the moderator, and also get no response.     I desperately need to have this phone working ASAP.... Please help

My case number is 5881-6054

[Rockdaddy22]

I'll tag @Shazia_K maybe she can help you in the morning. Hold tight

[iyang1818]

Thanks for everyone's help.  I switch to PUBLIC because WIND has poor coverage in GTA, and Ontario.   I will be travelling soon, and really need to have the phone working,   Hope PUBLIC will resolve my issue ASAP.....

[Luddite]

@iyang1818 Just use your Wind SIM. It will stop working when the transfer is complete. Do not cancel the Wind account.

[Rockdaddy22]

At least you tried

[saje_ward]

They are not currently replying (to me anyhow) on Twitter or FB. I've been trying for a couple of days.

[Rockdaddy22]

You could also try twitter or facebook