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11-15-2024 10:20 PM - last edited on 11-16-2024 01:30 AM by computergeek541
This is my first day with Public Mobile. So far it is working well. But I notice I am not receiving incoming calls. Not sure what else I can try other than reboot the phone. Please help
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2 weeks ago
Hello Major,
this chat came up when I searched for help about not receiving incoming international calls. You seem quite knowledgeable & hope you can help 🙂 I switched successfully (?) 4 days ago. Any suggestions for me?
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11-15-2024 10:28 PM
Hi @sillywall Yes. As long as the account with your old carrier is still active, it should be ok. Many call the team and got it resolved
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11-15-2024 10:27 PM
Major, So, you think I can still keep my number?
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11-15-2024 10:26 PM
hi @sillywall
yes, they open on Saturday. In fact, they open everyday from 9am to 10pm ET
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11-15-2024 10:25 PM
thanks Major, I got your message and called. But they closed already. Do they open on Saturday
and to answer your question, I replied Yes already. But I think I got an email from PM about something went wrong. I didn't pay attention earlier as I see I can use the phone without problem
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11-15-2024 10:21 PM
hi @sillywall
did you reply the porting authorization text from your old carrier
But it sounds like the number not ported yet. But check with PM porting support team and confirm. I will send you the number to PM Porting support team Please check your community inbox