6 Days and number has not ported. Paying for Bell so I can receive calls and paying Public.

[TickedCustomer]

Six days no service from Public. Email confirmation was received from Bell last week. YES was replied. With public SIM in phone incoming calls go directly to Bell voicemail. Bell claims they have released the number and have checked with their technical people. They say Public has not picked up the number. I am leaving for the US and paying for uncertain phone service from Public and Telus. Please make this problem a priority. Thank you.

[hairbag1]

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@TickedCustomer wrote:

Seriously? I have switched sims back and forth please every possible combination of restart. Bell still holds the number. Everything works with Bell SIM. Only outgoing calls work with Public Sim. Temp # still.

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use the suggested phone number that @ hTideGnow provided you...they'll get you going. Seriously.

[TickedCustomer]

Seriously? I have switched sims back and forth please every possible combination of restart. Bell still holds the number. Everything works with Bell SIM. Only outgoing calls work with Public Sim. Temp # still.

[hTideGnow]

hi @TickedCustomer 

although Bell insists the number is ported, but sound to me it is a stuck port

PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (envelope on top right), check for the number and call

[hairbag1]

@TickedCustomer 

have you tried rebooting the cell to see if that helps yet ?

added...you downloaded the PM app to your cell and successfully activated your new PM account already...right ?