So what happened to the fall promo plan?

[zmh1175]

My plan just got renewed and it still keep the same old plan. what happened. Any1 has same problem?

[Cherine7 · Accepted solution]

Hi there @zmh1175,

I am very sorry nobody replied to you any sooner, we are receiving a high volume of inquiries. I took the time to review your account and everything should be working by now. Please let me know if you need anything else ! 🙂

Cherine

[CaNuCk07]

@zmh1175  Did you send private message?

[zmh1175]

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@CaNuCk07 wrote:

@zmh1175  Contact the mods, known issue, they can dfeinitly resolve it.  Keep the below in mind for private messaging them.  As well as the new timelines for issues being resolved.  As long as you still ahve surface I wouldn't go nuts

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

http://productioncommunity.publicmobile.ca/t5/Announcements/Update-on-support/m-p/114863

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1 week passed and still no1 reply me. very bad service.

[CaNuCk07]

@zmh1175  Contact the mods, known issue, they can dfeinitly resolve it.  Keep the below in mind for private messaging them.  As well as the new timelines for issues being resolved.  As long as you still ahve surface I wouldn't go nuts

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

http://productioncommunity.publicmobile.ca/t5/Announcements/Update-on-support/m-p/114863

[UDP7]

I'd contact a mod about that. Nothing that users can really do.