Slow speeds

[Seabass383]

Hello , I am on a 5g plan I used to get speeds in the 100mbps now I only get between 0.49 mbps to. 1mbps I did reboot my device multiple times made sure I had the latest updates , I have not just changed plans I am on the same plan I had months ago when the speeds were fast . Not sure what to do now if anybody has suggestions it would be greatly appreciated . Thanks

[Tiffa]

I've been experiencing the same issues for the past few days. 

[Handy1]

@Seabass383  Try your phone on 4G/LTE see if it improves the speed . You can also try and rest network settings see if that helps . If still no luck confirm with support 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Yummy]

It could be some issues in your area. Most likely nothing to do with your phone/sim.
You could try your sim in another phone to eliminate phone issue,