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Slow everything

Nicberto
Great Neighbour / Super Voisin

I signed up for public mobile 3 days ago and it’s so unbelievably slow. I’ve done all the troubleshooting but I’m legit ready to transfer back. I can’t even download emails. Where do I go from here 😭😭

3 REPLIES 3

golfball
Deputy Mayor / Adjoint au Maire

Was your previous carrier Telus or a different company?

hTideGnow
Mayor / Maire

hi @Nicberto 

how slow is slwo? please run speed test and post us screenshot

and tell us what plan you have ?  3G plan? 4G plan? or 5G ?  You didn't tell us what plan you have and with the speed you got, we are hard to agree or disagree

Handy1
Mayor / Maire

@Nicberto  True Telus 5G+ speed up to 2GBps  that’s real peed not up to 250mbs 5G PM 

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