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Sim card

cookie4
Good Citizen / Bon Citoyen

I have not received my Sim card.  It had been more than 10 days!   Is it normal! 

3 REPLIES 3

Travis111000
Good Citizen / Bon Citoyen

As previously mentioned, I was able to purchase one immediately from a Telus kiosk.  Though, if your experience mirrors mine, you will be out of service for likely three days..and may not be able to fully port over your number.

Dunkman
Oracle
Oracle

@cookie4 

Public mobile sends the PM Sim card via Canada Post.  Suppose to take less than 10 business days to arrive (official stance of PM mobile).  There is no tracking.  If more than 10 business days, contact PM via CSA agent. 

Handy1
Mayor / Maire

@cookie4  

Can take up to 3 weeks to arrive , but If it’s been more then 10 business days ask support for a update or if they will reimburse you to pick one up from  Telus / Koodo store or order from Amazon if your ins hurry 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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