Sign in to my account

[hmeikle]

When I try to sign in to my account for the self service it just shows a blank screen.  Is there a problem with the page?

[gblackma]

🍌

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@hmeikle wrote:

Fixed!

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[hmeikle]

Fixed!

[hmeikle]

All fixed!

[gblackma]

Congrats @hmeikle,  I'm going out on a limb and saying aliens 👽fixed it. Are all the accounts now working again? So choose a solution that best helped you. And welcome to PM. 

[will13am]

Working fine for me, both regular internet and mobile.  Might have been a temporary glitch. 

[hmeikle]

Its working now!

[popping]

I just check two of my account using Opera and Chrome browsers.  Both of them are working ATM.

[Anonymous]

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@geopublic wrote:

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@hmeikle wrote:

I'm still getting blank page.

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@hmeikle  Where are you located? It's working in Ontario.

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Interior BC in my case. Using Telus SmartHub as my ISP.

Edit: as expected...after a brief intermission...it works for me now.

[geopublic · Accepted solution]

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@hmeikle wrote:

I'm still getting blank page.

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@hmeikle  Where are you located? It's working in Ontario.

[hmeikle]

I'm still getting blank page.

[Anonymous]

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@gblackma wrote:

@randyguy , @hmeikle , @Anonymous , I just signed into mine. Google browser on a Samsung AndroidTable. Are all your phone's working properly? Or is this only a my account login issue?

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W10 laptop Firefox and Edge...blank page...still. I was just looking to see what the OP saw to reply. I don't care at the moment.

Edit: and Chrome that I rarely use

[jsmarjara]

Same Issue here. 

[eric_m]

Web page is not responding. It seems to be backend issue.

[gblackma]

@randyguy , @hmeikle , @Anonymous , I just signed into mine. Google browser on a Samsung AndroidTable. Are all your phone's working properly? Or is this only a my account login issue? What device are you using to sign in on? Ie phone etc.

[geopublic]

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@hmeikle wrote:

When I try to sign in to my account for the self service it just shows a blank screen.  Is there a problem with the page?

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@hmeikle  I just tried it and it works so give it another try.

[Triguy]

Try clearing your cache and cookies then reboot.

[randyguy]

Yep same here

[Anonymous]

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@hmeikle wrote:

When I try to sign in to my account for the self service it just shows a blank screen.  Is there a problem with the page?

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It would seem so. Ditto here.