Shoutout
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06-08-2021 05:29 AM - edited 01-06-2022 02:28 AM
Hello all,
I just wanted to give a big shoutout and thank you to moderator Mary and moderator mihaela. I was having issues with USA roaming add-on. It turns out it an issue with the system but they did some adjustments and got me fixed up. So thank you for that.
cheers
Don
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06-08-2021 12:37 PM
This is great to hear....as I requested please update your original thread with the moderators solution to your issue. Us regulars really like to find out tne answers to unusual problems. thx!
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06-08-2021 09:00 AM
While Mod response time is sometime unpredictable (this can certainly be improved), I find the mod are mostly flexible in terms of helping customers. Glad there is another happy customer here. We need more positive feedback here. 🙂
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06-08-2021 08:03 AM
Yes thank you I will
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06-08-2021 05:59 AM - edited 06-08-2021 06:01 AM
@mellondon wrote:Hello all,
I just wanted to give a big shoutout and thank you to moderator Mary and moderator mihaela. I was having issues with USA roaming add-on. It turns out it an issue with the system but they did some adjustments and got me fixed up. So thank you for that.
cheersDon
@mellondon glad to hear of your positive experience. 🙂
Make sure to fill in the survey of the Moderator (Mary), that helped you, from the ticket you submitted and express your satisfaction.
Pay it forward!