Shoutout

[mellondon]

Hello all, 

I just wanted to give a big shoutout and thank you to moderator Mary and moderator mihaela. I was having issues with USA roaming add-on. It turns out it an issue with the system but they did some adjustments and got me fixed up. So thank you for that. 
cheers 

Don

[darlicious]

@mellondon 

This is great to hear....as I requested please update your original thread with the moderators solution to your issue. Us regulars really like to find out tne answers to unusual problems. thx!

[softech]

While Mod response time is sometime unpredictable (this can certainly be improved), I find the mod are mostly flexible in terms of helping customers.  Glad there is another happy customer here.  We need more positive feedback  here.    🙂

[mellondon]

Yes thank you I will 

[esjliv]

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@mellondon wrote:

Hello all, 

I just wanted to give a big shoutout and thank you to moderator Mary and moderator mihaela. I was having issues with USA roaming add-on. It turns out it an issue with the system but they did some adjustments and got me fixed up. So thank you for that. 
cheers 

Don

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@mellondon  glad to hear of your positive experience. 🙂

Make sure to fill in the survey of the Moderator (Mary), that helped you, from the ticket you submitted and express your satisfaction.

Pay it forward!