4 hours ago
- last edited
4 hours ago
by
computergeek541
I’m not able to send or receive sms on my phone. Still verifying on my iMessage I contacted apple support. They said to contact the provider and make sure my number is properly activated for sms.
4m ago
@Sujith1 wrote:Any agent please call back
Sorry, but customer support agents do not call customers. Everything will be done by private messaging on this websbite and the communications will come from the CS_Agent username.
2 hours ago
Any agent please call back
2 hours ago
Actually I made a mistake go with a company without a phone number and not a person to contact. I just want to get out from this service
3 hours ago - last edited 3 hours ago
yes, the number is for issue with porting. If you can receive calls, that means your porting is completed
you should get help from Apple instead
but usually, you can remove your number from iMessage first. Reboot phone and reenter number on iMessage after. It might then re-register. It could take another 24 hours but it would work eventually
3 hours ago
I tried this number but not get any positive response from them. They tried but no results
4 hours ago
There is a number you can call to get this porting issue resolved. I will send you a private message to your mailbox in the top right corner of this page or click on this link to direct access.
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
4 hours ago
Yes I did. But still the same
4 hours ago
Have you tried to reset your network settings and reboot the phone?
4 hours ago
Not working. Just tried
4 hours ago
Yes just 30 hours ago from virgin mobile
4 hours ago
Hey @Sujith1
Did you just port over from another service provider? If so, there is a number I can send IF this is the case as the port may not have gone through. Please confirm this. Also, if you place the old providers SIM card back in the phone, does it still work?