SIM delivery

[ZiHoussam]

Hi,

I have requested to deliver my SIM. Can I change that and pick it up instead?

[ZiHoussam]

Appreciate your help

[Brianna182]

I ordered a SIM card in the mail but decided I was too impatient and ended up buying one of the $5 ones on Amazon. Got it yesterday and was able to set everything up. My other Sim is still coming in the mail but I think I'll give it to my partner cus he's thinking about switching 

[hTideGnow]

HI @ZiHoussam 

it could.  support might be able to help.  But honest, last time I messaged them back and ask them to change, they said they changed and ended up still shipped to me to the "old" address

you can try.    please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437