02-10-2023 06:00 PM
I didn’t receive a confirmation email with my order number therefore I cannot track the shipping
please help
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02-10-2023 06:15 PM
Sim cards are sent via Canada Post regular mail. There is no tracking. Where are you located? Depending on your location the contracted supplier ships on their own timeline. From my experience Sim cards shipped out of Calgary in the west usually arrive within 5 business days. Other Sim card shipments back east seem to take much longer.
02-10-2023 06:08 PM
Sorry, PM doesn’t send a confirmation of your order and it will be send by standard mail. It will take from 3 days to 3 weeks to arrive.
02-10-2023 06:01 PM
@Bryceheath Can take 3 weeks to arrive if you need one sooner try Telus Koodo store for in person pick up , also you ask support for a update
Getting support / submit ticket
Or while your already here and logged in the community
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