07-14-2025 02:29 PM - last edited on 07-15-2025 12:20 AM by computergeek541
I haven't gotten my SIM card since I paid and order it.Any idea what the problem is?
edited by computergeek541: changed category label and the discussion isn't related to Community
07-14-2025 02:45 PM
Thank you for the escalation!
The customer is already in contact with an agent.
07-14-2025 02:31 PM
HI @fumsky002
sim card delivery could be between a week or 3 weeks. If you waited over a week, ask PM support agent to check
can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
