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SIM Card Shipping

ClintonJ
Great Neighbour / Super Voisin

Hi All,

I am not sure if anyone might know the answer to this, but how long does it take for Public Mobile to send out a sim card? Their automated message said it would take two business days to send it out, but I have yet to hear anything about it. 

4 REPLIES 4

ClintonJ
Great Neighbour / Super Voisin

I wanted to, but unfortunately I need a SIM to be able to move it from phone to phone.

hairbag1
Mayor / Maire

@ClintonJ 

for new accounts, PM does offer eSim which is done almost instantly.

Yummy
Mayor / Maire

Officially - 5-10 business days. Some customers did experience way longer delivery time and some did not receive it at all and had to contact agent for replacement.

Handy1
Mayor / Maire

@ClintonJ  Site says with in 10 business days but 

SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up .otherwise reach out to support for a status up date for when it shipped and when you can expect it . message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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