10-30-2023 07:02 PM
I was told with the Canada USA plan that whether in Canada or the USA I had unlimited calling and texting etc. as long as I used either T-mobile or AT&T network while in the USA. Public mobile tried to sell me some gaming days that I should not need. Is this correct
10-30-2023 07:45 PM
Sadly, @Harry77721 , it seems that Public Mobile's messaging when one crosses the border into the US is unintelligent enough to know that the plan you're on may be a Canada/US plan.
They seriously should consider writing code into the accounts with the Canada/US plans to not prompt this messaging when one of these customers (as yourself) enters the US.
Ignore it - if services work with what you have (and they should), don't concern yourself with automatic messaging from PM.
10-30-2023 07:12 PM
@Harry77721 wrote:Should be roaming days
as per @dust2dust ...ignore that message for a roaming add-on...you don't need it when you have the Canada / US plan. Enjoy your winter !!
10-30-2023 07:10 PM
Ya then if you have the Can/US package... you don't need roaming. That person was dumb!
10-30-2023 07:09 PM
Should be roaming days
10-30-2023 07:06 PM
Gaming? Or roaming? No you don't need roaming add-ons when you have the plan. You might be wondering why you got the welcome to US text suggesting to buy an add-on. Ignore it. Use it as an indication that you have connected to a US tower.
Talk, however, needs your phone to be enabled for volte here. Also, 4G LTE works better to be able to use either T-Mobile or AT&T.
10-30-2023 07:04 PM
the lastest Canada / US roaming offer is legit. Not sure what the other gaming days you're referring to though.