LET’S COMPLETE YOUR ACTIVATION.

[mani1]

I have been trying to login my auccount for so long to change my plan and what not, but this messages keeps emerging when I try to log into my auccount "LET’S COMPLETE YOUR ACTIVATION." and when I press, resume activation it takes me back to the home page, I have tried several times and none of them had a different result. I  need access my auccount back asap.  This is very anoying. 

[Phil_Adelphus]

@mani1  I think that if you activated that long ago with the app you should already have an Eversafe log-in and the message seems to confirm that.  Best to contact customer service by the link given earlier, i.e. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Watch for a response at the envelope icon top right, if there is no envelope then click on your avatar and select "messages".

[mani1]

Long time ago around 6 months.

[mani1]

Says, " An existing EverSafe ID already exists with this email address."

[Phil_Adelphus]

@mani1   "I have used this app in my mobile phone before"

Did you sign up with the app originally - how long ago?

[Chalupa_Batman]

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@mani1 wrote:

How and where do I activate my Eversafe auccount?

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You have to sign up for an account on the new EverSafe. Just sign up like a new person. 

https://eversafe.id.telus.com/user/register?client_id=84659d3d-2863-4cb6-b3bb-67bb4cd36e44&acr_value...

Just follow the prompts 

[mani1]

How and where do I activate my Eversafe auccount?

[mani1]

Hello, I already have an auccount,

I have used this app in my mobile phone before I don't know what changed. I still pay for serivice from Public Mobile.

[hairbag1]

@mani1 

have you activated your Eversafe account yet ? That's a key part of account access now.