04-07-2024 07:49 PM
04-07-2024 07:59 PM
hi @MelL07 are you on the old system??
04-07-2024 07:58 PM
@MelL07 They won’t be unfortunately. With points system it will basically cost you $60 more a year . Thumbs down 👎
04-07-2024 07:57 PM
Oh...! I liked the loyalty, autopay rewards. I hope the point system will be as interesting!
04-07-2024 07:52 PM
You will only lose your loyalty Data reward if you downgrade your plan.
All other rewards stay until May when we all switch to points. Then no more loyalty, autopay $ rewards. Referral rewards will be 'paid' in points and stay as is (5 referral used to be $5 now it will be 5 points).
04-07-2024 07:52 PM
hi @MelL07 generally you won't loss rewards if you change plan
but if you recently get a 150 days special data add-on, then a plan change to lower value will loss it. But that is only for those still on legacy rewards. If you are in Public points rewards, them it does not apply to you
04-07-2024 07:51 PM
@MelL07 If you downgrade your plan yes you will lose the bonus data add on unfortunately