Resubscribed, paid, activated, but no service, sms, or calls working

[MonicaSaborio]

I canceled my subscription on February 1st because I was travelling. Yesterday, I resubscribed to the plan I had by paying the fee and it said it was activated. I switched my cellular settings to the PM number, however it doesn't show any sign of service and sms and calls aren't working. I am currently in Ecuador, however when I was in Argentina I was still able to see the bars on the top of my phone so I don't think location is the problem (I should be able to see the bars of the top of my phone right now but I don't). I only need the sms function so that I can receive a 2-step verification code for a website I am trying to log into. I have tried restarting my phone, toggling the airplane mode, and changing the cellular settings however nothing has worked. Please help!!  

[MonicaSaborio]

I tried this again, however it did not make a difference. Thank you though.

[a_kenny12345]

When you restarted your phone did you keep it off for 30 seconds or a minute . That may work. Hope this helps!

[MonicaSaborio]

I need the security code for a different website, and there is no option to send the code as an email. This is why I need my phone number as it is the only contact connected to the account.

[hTideGnow]

HI @MonicaSaborio 

on the security code 2fa screen, just click Didn't receive code and then click Send email

[MonicaSaborio]

Okay, how do I get it send to my email?

[hairbag1]

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@MonicaSaborio wrote:

I don't need service, I just need an sms verification text to come through

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You won't have any PM sms while in Ecuador. You can log in to your account on a laptop and get the 2FA sent to your email address...just won't be sent via sms.
@

[MonicaSaborio]

I don't need service, I just need an sms verification text to come through

[hairbag1]

@MonicaSaborio 

you'll have no PM service while in Equador or anywhere else for that matter other than Canada or US (with an add-on).