Renewal for plan

[Lee_1969]

• I got a email about upcoming renewal. It mentioned pre authorized payments. I just get my phone card every month and that's it. What are they talking about?

[cellphoneuser1]

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@esjliv wrote:

Yeah, I was wondering what 'phone card' may mean too @Yummy . I thought maybe voucher, but maybe not..

Also, I am curious if OP meant a text, not an email...

@Lee_1969 As long as you either registered for autopay, OR, load funds to your account before your plan is due to renew via voucher or credit card, then you can safely ignore those Public Mobile reminder texts.

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Carriers used to sell plastic cards for adding money to prepaid accounts.  You had to scratch to reveal the code.

[esjliv]

Yeah, I was wondering what 'phone card' may mean too @Yummy . I thought maybe voucher, but maybe not..

Also, I am curious if OP meant a text, not an email...

@Lee_1969 As long as you either registered for autopay, OR, load funds to your account before your plan is due to renew via voucher or credit card, then you can safely ignore those Public Mobile reminder texts.

[Yummy · Accepted solution]

What is 'phone card'?

You can bill manually, with autopay or by voucher.

Note you received is standard one everybody receives few days before renewal date. If you are on autopay nothing to worry about...

[hairbag1]

You can set up Pre-Authorized payments rather than using payment vouchers every time you renew your plan.

Log in to your account / Payments / Manage Payment Method to enter your credit card or debit card info.

[JL9]

I'm assuming when you say you just have your phone card every month you are on autopay? 

[softech]

@Lee_1969   this is just a template they are sending to everyone who have their renewal coming up soon.  So, if you have Autopay (now renamed back to Pre-Authorized payments) setup, you can safely ignore the message