My Account

[HNg99]

Hello again,

Has anybody experienced technical issues completing their cell phone account after paying for a phone plan?  I'm still unable to get pass the "checking your session..." screen.  The screen is literally flickering as if it's trying to process my account...but to no avail...nothing is happening. 

[HNg99]

Hi,

I tried to use the mobile app that I downloaded from the app store, but I'm unable to connect.  My wifi connectivity is excellent.

[BKNS27]

@HNg99 

Easier for you to contact a CS_Agent for help. We are all members on PM.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[HNg99]

I'm unable to set up my EverSafe ID.

[HNg99]

Yes, I'm using the PM app

[Handy1]

@HNg99  And you your using the app to complete the activation not website ? If yes and still have issues get support to help you 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[BKNS27]

@HNg99 

Are you using the PM app to activate and create a new account?