3 hours ago
- last edited
42m ago
by
computergeek541
41m ago
@BKNS27 wrote:Normally PM is non refundable but this is a simple mistake.
Just contact a CS_Agent by clicking on Chat bubble and type in Submit a Ticket or Contact Agent and explain. They will get back to you in the morning as they are off right now.
I agree that this is a mistake on the part of the customers, but there is never any guarantee that a customer support agent will have a refund issues. Anything such as this is handled on a case by case basis.
3 hours ago
Normally PM is non refundable but this is a simple mistake.
Just contact a CS_Agent by clicking on Chat bubble and type in Submit a Ticket or Contact Agent and explain. They will get back to you in the morning as they are off right now.