Community

Mstarauni · 2 weeks ago

I activates my account yesterday and everything ok

but I still cannot find where to put the code on my account. So, how to put in?

hTideGnow · 2 weeks ago

People always need to paid the full amount first.

The $10 is a credit that will be added within 72 hours onto your account and can be used for next renewal

Mstarauni · 2 weeks ago

But I paid full price already. How I get the $10 back?

hTideGnow · 2 weeks ago

PM support is all online via message

@ they usually reply within 2 to 4 hours. just check the Community inbox for they response

Mstarauni · 2 weeks ago

thanks. I just put in a tickett. What is next? I thought it is live chat

hTideGnow · 2 weeks ago

you were supposed to enter it during activation, at the payment step screen.

But no worries, you can still add it back. You can ask support agent to help with that.

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1 · 2 weeks ago

@Mstarauni It should have been added right before you made payment , and will appear in your available funds with in 72 hours after activation

But if you missed the step just ask support to apply it for you

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

Referral code?