Referral code?

[Mstarauni]

I activates my account yesterday and everything ok

but I still cannot find where to put the code on my account. So, how to put in?

[hTideGnow]

hi @Mstarauni 

People always need to paid the full amount first. 

The $10 is a credit that will be added within 72 hours onto your account and can be used for next renewal 

[Mstarauni]

But I paid full price already. How I get the $10 back?

[hTideGnow]

hi @Mstarauni 

PM support is all online via message 

@ they usually reply within 2 to 4 hours.  just check the Community inbox for they response

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Mstarauni]

thanks.  I just put in a tickett.  What is next? I thought it is live chat 

[hTideGnow · Accepted solution]

Hi @Mstarauni 

you were supposed to enter it during activation, at the payment step screen.  

But no worries, you can still add it back.  You can ask support agent to help with that.

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Mstarauni  It should have been added right before you made payment , and  will appear in your available funds with in 72 hours after activation 

But if you missed the step just ask support to apply it for you 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437