Referral code

[Pete973]

I just joined Public mobile a couple days ago. I'm helping my wife switch to Public mobile today as well and have tried to enter my referral code but keep getting a message that there's a referral code error. Is there something I'm missing, like possibly a restriction on using the referral code for someone in the same household?? 

[Pete973]

Thanks. My referral code was finally accepted when I used the letter O instead of the number 0. When I went back my account and checked my referral code, one of the characters looks exactly like the number 0, but when I copied the code that character suddenly looked clearly like the letter O. Definitely caused some confusion initially but all good now.

[hTideGnow]

Oh @Pete973   it works  🙂

[Pete973]

Thanks, never tried the "oh", just assumed it was the number zero. 

[hTideGnow]

HI @Pete973  Copy and paste so no chance of error  🙂

[hairbag1]

@Pete973 

double check that you've entered correct digits. Triple check !

[softech]

@Pete973 no restriction.  just login to your own My Account and get the Referral code from the Overview page. Make sure you didn't get mixed up with 0 or O or so

Worst case, you can still activate for your wife first.  Then ask your wife to use her Community account to open ticket with support here AFTER the activation, they can add the code back:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1]

@Pete973  You can always have her reach out to support and apply the code afterwards too 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click    

                         https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[dust2dust · Accepted solution]

Watch carefully for ohs and zeros etc.