Referral Code to enter after signup

[johntofflemire]

My sister was late when sending me her referral code.  I activated on Nov. 1 on Public, but just wondered if I can still use her referral code to help her out a bit

[hTideGnow]

HI @mixim10  and @johntofflemire   to get to the exact type of ticket quicker:

at : https://publicmobile.ca/chatbot.

 Start by Typing: My rewards are missing,
Select "Public Points"
click on "Refer A friend",
then click on "Yes, I'm the referred customer',
finally click "Click here to submit a ticket" .
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[mixim10]

This is good information to have and glad it was posted.  I almost forgot to enter the referral code when I was setting up a family member.

[Meow]

You have to contact agent and they will add referral code to your account.

To Contact CSA-agent; there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

[hairbag1]

You can do it now...go to top of this page click Get Help / Chat with Simon to start process of CSA assistance.