Updated on June 8, 2018
The Refer a Friend Reward
How does it work?
It’s simple: you will earn $1 every 30 days for each friend you refer to Public Mobile who enters your phone number in the Referral box during activation. Plus, your friend will receive a one-time credit of $10. You’ll continue to earn Rewards on plan renewal dates as long as your friends remain active customers. If you’re on a 90-day plan, this means you’ll earn $3 every 90 days for each friend.
How do I refer a friend?
When your friend is activating their SIM card, they will need to enter your 10-digit Public Mobile phone number. If your friend forgets to enter your number, we can’t manually apply the credit to your account, so make sure they do it right the first time! Below is what the referral field looks like:
Who Can Earn Rewards?
To be eligible to earn Rewards, you must have:
1. A Rewards-eligible plan:
2. An active account:
Considerations for Rewards-ineligible Customers
Customers who are on a Legacy / Pioneer or 10-day plan not eligible for Rewards. If you are a Legacy / Pioneer customer and switch to a Rewards-eligible plan, please note:
How many Rewards can I earn?
You can earn up to your current plan value in Rewards, reducing it to $0. Once you reach the value of your plan, you will not be able to accumulate any further Rewards in that plan period, and you will not be able to save Rewards and apply them to future months.
Here’s an example of how you could get your plan down to $0:
You will earn $5 in Loyalty Rewards + $2 in AutoPay Rewards + $2 Community Rewards + 36 referrals at $1/30 days. That’s $45 in total Rewards, and a sweet $0 plan!
When are Rewards applied to my account?
Here are some things you should keep in mind about our Rewards program:
How do I know when I've earned Rewards?
Whenever a reward has been successfully applied to your account, we will send you a text message to let you know. To check the Rewards you’ve earned, log in to Self-Serve and check the ‘My Rewards’ section in the Overview Tab. You can also select the ‘My Rewards’ button and see all the Rewards you’ve earned since joining Public Mobile.
Below is an example of what you would see from the Overview tab, for a customer who has been with Public less than 1 year, and has no referrals:
Below is an example of what the ‘My Rewards’ section looks like, for the same account:
Other Reward Rules
Hello. I have refer a friend and we both didnt get the 25$ reward. The person i refer was xxxxxx. And we both just topped up our accounts over the weekend. And didnt recieve the 25$ for me refering her. Please let me know whats going on with that. No liking that you dont have a number to get ahold of someone 😠😠
edited by comptuergeek541; removed personal information
Did your friend activate in store or at home? If in store, it does not qualify for the $25 both parties friend referral.
Usually will get the friend credit within 72 hours. If you feel that your friend qualified, your friend needs to contact moderator to get the credit issue sorted out. It will take 1-2 days to sort out.
Send a private message to moderator through the following link :
Hello. I have refer a friend and we both didnt get the 25$ reward. The person i refer was xxxxxxxxx. And we both just topped up our accounts over the weekend. And didnt recieve the 25$ for me refering her. Please let me know whats going on with that. No liking that you dont have a number to get ahold of someone 😠😠
This is the support model here.
There's some use of keywords in your post.
Were one or the other or both of you existing customers here?
Did one or the other or both of you become new customers here?
No here you will note talk to someone on phone ....after a lot of minutes on hold...but you can ask your question and have help here community!!!
Here are the statements for the 25$ elligibility..
From February 14th until March 18th, 2019, you and your friend can each get a $25 credit when you refer them to Public Mobile and they activate online.
Get the full scoop below.
Taking advantage of this promo is easy. Just follow these steps:
As a Public Mobile customer you need to:
Your friend will need to: