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Lachlan_M · 01-26-2015

If you’re having trouble it likely means you are using an older version such as Internet Explorer 8, which is no longer supported. To open our website using Internet Explorer, you need to download the latest version here. Note: Public Mobile’s websit...

Lachlan_M · 01-09-2015

Customers who joined Public Mobile prior to January 27, 2015, are not affected by this change and can continue to enjoy their current base plan rates and support service, including enhanced online support.

Lachlan_M · 01-08-2015

Here at Public Mobile, you bring your own phone and activate it using a Public Mobile SIM card. While we don’t sell phones, there are a number of ways you can get a phone that suits your needs. You just need to make sure that your phone is unlocked a...

Lachlan_M · 01-08-2015

Only Public Mobile customers (i) on Rewards eligible plans, and (ii) who have active accounts in good standing: Rate Plan eligibility: All in-market plans as of January 27, 2015 are eligible for Rewards except for the 10-day plans that are not eli...

Lachlan_M · 01-08-2015

If you're on a Canada-wide plan, you can call anywhere in Canada from anywhere in Canada without paying long distance rates! With our great Canada-wide plans, every call you make within Canada covers you from coast to coast at no additional charge.

Lachlan_M · 12-30-2014

In order to make a payment using credit card through the automated phone service, your credit card needs to be registered online on your Self Serve account. Once it is registered online, you can dial *611 from your device to make a payment.From Main ...

Lachlan_M · 12-30-2014

In order to make a payment using Payment Voucher in your Self Serve account and follow the steps below: Click the ‘Payment’ tabClick on the ‘Make a Payment’ tabChoose the option to select the Payment Method as Payment VoucherEnter your Payment Vouc...

Lachlan_M · 12-30-2014

Your payment due date is the date when you are required to top up in order to maintain your service. It is 30 days from the date you last renewed your plan. Your amount due is based on your Rate Plan plus Add-ons minus Balance remaining on the accou...

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Having trouble opening the Public Mobile website with Internet Explorer?

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Who can earn Rewards?

What do Canada-wide minutes really mean?

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When is my payment due date and how much do I have to pay?